IMPORTANT NOTICE! ALWAYS CHECK YOUR EMAIL FOR THE DOWNLOAD LINK TO YOUR PLAN AFTER COMPLETING A PURCHASE.

Privacy policy

Last Updated: 3/7/2026.

Nyumba Designs operates the website that provides digital house plans and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Business Information.

This website is operated by Nyumba Designs, located in Kenya.

If you have any questions regarding this Privacy Policy or how your data is handled, you may contact us at:

Email: contact@nyumbadesigns.com

Phone: 0719768483

2. Information We Collect.

When you use our website or make a purchase, we may collect certain personal information necessary to process your order and provide our services. This information is collected only when necessary to complete transactions or provide customer support.

This may include:

Full name.

Email address.

Phone number.

Billing details required for order processing.

3. How We Use Your Information.

We do not sell, rent, or trade your personal information to third parties.

We use the information for;

Processing and completing your order.
Delivering purchased digital house plans.
Sending order confirmations and download links.
Responding to customer inquiries and support requests.
Improving the functionality and performance of our website.

4. Payments.

Payments on our website are securely processed through third-party payment providers.

Important: Nyumba Designs does not store or have access to your card details. All card information is processed directly by the payment providers through secure systems.

We currently accept payments via:

M-Pesa.
PayPal.
Debit and Credit Cards.

5. Digital Product Delivery.

All products sold on this website are digital house plans provided in PDF format. After a successful purchase, customers receive instant download links to their files.

6. Email Communication.

We only send emails that are necessary for completing your order or providing support.

These may include:

Order confirmation emails.
Download links for purchased house plans.
Customer support responses.

7. Cookies.

Our website may use cookies to improve the user experience and ensure proper website functionality.

Cookies may be used for purposes such as:

Maintaining shopping cart functionality.
Enabling secure checkout.
Improving website performance.

8. Data Protection.

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

9. Third-Party Services.

Some services on our website are provided by third parties, including payment processors. These third parties may collect and process information necessary to complete transactions.

We recommend reviewing the privacy policies of these payment providers for more details on how they handle your data.

10. Changes to This Privacy Policy.

Nyumba Designs reserves the right to update or modify this Privacy Policy at any time, any changes will be posted on this page with the updated revision date. Users are encouraged to review this policy periodically.